| Job Information |
The Welk Resort in Branson, Missouri is looking for a part-time candidate with IT Service Desk Technician experience.
Job Title: Service Desk Technician
Department: Information Technology
Reports To: IT Manager
Location: Welk Resort Branson
Essential Duties and Responsibilities (other duties may be assigned):
*Provide PC desktop support, which includes installation, troubleshooting, and maintenance of PC hardware, software, and all applications for the Welk Resort Group.
*Provide support to guests and associates by answering questions, rectifying problems, and providing customization as required.
*Work as an extension of the Corporate IT organization as a member of the IT Team and respond to requests, ensuring a high level of service to our customers.
*Document & maintain installation, configuration, and support procedures
*Apply OS patches and upgrades, and upgrade administrative tools and utilities. Configure/add new services as necessary.
*Perform performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
To view a full description of this position, and to complete an online application, please visit our “Careers” section (under corporate info) at www.WelkBranson.com.
You may also apply in person at our Human Resources office located on the lower level of the Welk Resort Hotel at 1984 State Hwy 165 (just 3 miles south of the strip) in Branson, MO.
*Must be able to pass a pre-employment drug screen.
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